Privacy Policy for Quest

Introduction

Quest is operated by Vanta Apps LLC ("we," "us," or "our"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information.

• Business Name: Vanta Apps LLC
• Address: 4539 N 22nd St Ste R, Phoenix, AZ, 85016-4639, Maricopa, USA
• Email: hello@vantaapps.com

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Quest mobile application. Please read this policy carefully.

1. Information We Collect

1.1 Information You Provide to Us

• Name
• Phone number (used for authentication)
• Profile photo (optional)
• Location (city/market selection at sign-up to show relevant Quest experiences)

• Purchased quests
• Quest completion status
• Reservation tracking preferences
• Partner connections (when you link with another user)

1.2 Information Collected Automatically

• App usage analytics through Firebase Analytics
• Device information (device type, operating system, app version)
• Push notification tokens (to send you notifications)
• Session data and app interactions

• We collect your general location (city/metropolitan area) at sign-up to show you relevant Quest experiences in your market
• We do NOT track your real-time location or GPS coordinates
• Our "Get Directions" feature opens Apple Maps, which operates under Apple's privacy policy

1.3 Information We Do NOT Collect

• We do NOT collect or store payment information (handled entirely by Apple)
• We do NOT track your real-time GPS location
• We do NOT access your contacts, photos, or other device data beyond what's described above

2. How We Use Your Information

We use the information we collect to:

• Create and manage your Quest account
• Show you relevant Quest experiences in your city
• Process quest purchases (through Apple's payment system)
• Enable partner connections
• Track quest reservations and completion
• Send service-related notifications

• Analyze app usage to improve user experience
• Develop new Quest experiences
• Fix bugs and technical issues
• Understand which features are most valuable

• Send push notifications about quest updates, reminders, and new experiences
• Respond to your support requests
• Send important service announcements

• Comply with legal obligations
• Protect our rights and prevent fraud
• Enforce our Terms & Conditions

3. How We Share Your Information

3.1 We Share Information With:

• Firebase/Google Cloud: Hosts our database and provides analytics
• Apple: Processes in-app purchases and delivers push notifications

• When you connect with a partner on Quest, they can see:

- Your name

- Profile photo (if you've uploaded one)

- Shared quest details and itineraries

• We may disclose information if required by law, subpoena, court order, or government request
• To protect our rights, safety, or property
• To investigate fraud or security issues

3.2 We Do NOT:

• Sell your personal information to third parties
• Share your information for advertising purposes
• Provide your data to data brokers

4. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Data encryption in transit and at rest
• Secure Firebase/Firestore database
• Regular security audits
• Limited employee access to personal data

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we must retain it for legal or regulatory purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

To exercise these rights, contact us at hello@vantaapps.com. We will respond within 30 days.

7. Children's Privacy

Quest is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it immediately.

If you believe we have collected information from a child under 13, please contact us at hello@vantaapps.com.

8. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act:

To exercise these rights, email hello@vantaapps.com with "California Privacy Request" in the subject line.

9. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation:

• Contract performance (to provide Quest services)
• Legitimate interests (to improve our services)
• Consent (for optional features like push notifications)

• Access, correction, deletion, portability
• Withdraw consent
• Object to processing
• Lodge a complaint with your data protection authority

Contact us at hello@vantaapps.com to exercise your rights.

10. Third-Party Services

Our app uses Firebase for data storage and analytics. Google's privacy policy applies to their services: https://policies.google.com/privacy

• In-app purchases are processed by Apple
• Push notifications are delivered by Apple
• Apple Maps handles directions

Apple's privacy policy: https://www.apple.com/legal/privacy/

11. International Data Transfers

Your information may be transferred to and processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new policy in the app
• Sending a push notification
• Updating the "Last Updated" date

Your continued use of Quest after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Vanta Apps LLC

4539 N 22nd St Ste R

Phoenix, AZ 85016-4639

USA

14. State-Specific Disclosures

Arizona Residents

Under Arizona law, you may request information about how we share certain categories of information with third parties.

Nevada Residents

Nevada law allows you to opt out of the sale of personal information. We do not sell personal information.